Ledger Live Login — Securely Access Your Ledger Wallet

Step-by-step guidance to connect your Ledger device to Ledger Live (desktop & mobile), unlock it, and troubleshoot common login issues while keeping security front-and-center.

Quick overview — What "Ledger Live Login" means

Logging in to Ledger Live is the process of opening the Ledger Live app (desktop or mobile), connecting your Ledger hardware (or unlocking a previously paired device), and authenticating actions by entering your device PIN and confirming operations on the device screen. Ledger Live itself does not hold your private keys — the hardware device does.

Step-by-step: Log in on Desktop

  1. Open Ledger Live after installing the official app from Ledger's site.
  2. Connect your Ledger device (Nano S Plus / Nano X) with the supplied USB cable; Nano X can also use Bluetooth for mobile.
  3. Enter your device PIN when prompted. The PIN is entered on the device to protect against keyloggers.
  4. Confirm actions on the device — any send, settings change, or address display requires on-device confirmation.

Step-by-step: Log in on Mobile (iOS / Android)

  1. Install Ledger Live Mobile from the official app store.
  2. Open the app and choose to connect a device or restore.
  3. Pair via Bluetooth (Nano X) or use a USB-OTG cable if supported.
  4. Follow prompts, enter PIN on the device, and confirm operations on-device.

Common login flows explained

First-time setup: you’ll create a PIN and write down the recovery phrase. Returning user: connect the device and enter the PIN to unlock. Recovery: if the device was reset, restore using your 24-word recovery phrase in Ledger Live only when you trust your environment.

Troubleshooting: device not detected or login fails

  • Try another USB cable/port: faulty cables are a frequent cause.
  • Restart Ledger Live and your computer/phone.
  • On desktop: reinstall Ledger Live or drivers if your OS requires them.
  • Bluetooth pairing issues (Nano X): unpair from OS settings and re-pair via Ledger Live Mobile.
  • PIN forgotten: there's no way to recover the PIN — you must reset the device and restore from your recovery phrase.

Security best practices for logging in

  • Always download Ledger Live from the official Ledger website or verified app stores.
  • Never enter your recovery phrase into Ledger Live or any website unless performing a trusted device recovery in a secure environment; treat the seed as your single source of truth.
  • Verify addresses and amounts on the physical device screen before confirming transactions.
  • Keep firmware and Ledger Live up to date to receive security fixes and compatibility updates.
  • Use a strong PIN and consider passphrase protection for additional hidden-wallet security if appropriate for your use case.

When to contact support

If you suspect hardware tampering, persistent connectivity issues after trying cables/ports/reinstalls, or unexpected prompts asking for your recovery phrase, stop and consult Ledger's official support channels. Never share your 24-word recovery phrase or PIN with anyone claiming to help.

Ledger Live Login — Securely Access Your Ledger Wallet